Legal Notice

I.Entrepreneur information.

The online store available at https://supplevit.eu  (also referred to as: the Store) belongs to Matthew Makowski International Ventures (MMIV) with its registered office in Kraków, ul. Kalwaryjska 69/9, 30-504, NIP 9442279624, REGON 523745175, Contact: supplevithelp@gmail.com, phone: +48 797 998 274. Matthew Makowski International Ventures, hereinafter referred to as Supplevit.

 

II.General.

  1. The store allows you to make purchases via the Internet.
  2. To use the online store, the Customer must have access to a computer station or end device with Internet access on their own.
  3. The store makes every effort to ensure that the use of the website is possible for Internet users using popular web browsers, operating systems, types of devices and types of Internet connections. The minimum technical requirements for using the Store's website are a web browser
    at least Internet Explorer 8 or Chrome 16 or Firefox 10 or Opera 11 or Safari 5 or newer, with Java script enabled, accepting "cookies" and an Internet connection with a bandwidth of at least 256 kbit/s. The Shop website is optimized for a minimum screen resolution of 1024x768 pixels.
  4. The Customer is prohibited from sharing unlawful content and using the Store, website or free services provided by the Store in a manner contrary to applicable law, decency, violating the personal rights of third parties or the legitimate interests of the Store.
  5. Due to the public nature of the Internet and the use of services provided electronically, the Store draws attention to the risk associated with the possibility of obtaining and modifying Customer data by unauthorized persons, therefore Customers should use appropriate technical measures that minimize the above-mentioned risk.
    In particular, they should use antivirus programs and programs that protect the identity of Internet users.
  6. The Store is not liable for damage caused by the actions or omissions of Customers, in particular for their use of the Online Store in a manner inconsistent with applicable law or the Regulations.
  7. The content of these regulations is available at the Internet address www.supplevit.eu
  8. All products offered by the Store are new and original, free from physical and legal defects, with an expiration date and have been legally introduced to the Polish market.
  9. All announcements, advertisements, price lists and other information posted on the Store's website do not constitute an offer within the meaning of the provisions of the Civil Code, but are an invitation to conclude a contract, subject to point IV.4
  10. The photos of the products presented on the Store's website may differ in color from the actual colors due to the different configuration of the Customers' computer hardware. However, this does not affect the properties of the Products.
  11. All rights, including proprietary copyrights, intellectual property rights to the Store's name, its Internet domain, the Store's website, as well as to designs, forms, logos posted on the Store's website (except for logos and photos presenting goods to which copyright belongs to third parties), are vested in the Store, and may be used only in the manner specified and in accordance with the regulations and the Store's consent expressed in writing.

III. Account registration.

  1. The customer has the right to set up an account in the Store in order to place orders in the above-mentioned Store and obtain additional functions.
  2. Creating an account is voluntary and free of charge.
  3. The account is created after correctly completing the registration form on the Store's website and after receiving confirmation of account registration by e-mail.
  4. In the registration form, the Customer provides a password securing the Customer's account in the Online Store, e-mail address, Name and Surname, address data and optionally a telephone number and data for issuing a VAT invoice. The customer logs in to the account after entering the correct login and password in the login form.
  5. A customer who has registered may submit a request to delete the Customer Account, however, in the case of a request to delete the Customer Account by the Store, it may be deleted within 14 days of the request.

 

IV. Performance of the contract.

  1. Orders can be placed 24 hours a day, all year round. Orders placed on Saturdays, Sundays and holidays will be processed on the next business day.
  2. After selecting the product / products and placing them in the "Basket", the Customer may place an order by logging into his account in accordance with the procedure described in point III.4 or without logging in by completing the order form (by clicking on "Buy without registration").
    In the form above, the Customer provides an e-mail address, name and surname, address details, and optionally a telephone number and comments to the order. If an order is placed by a person who is not a Consumer, it is possible to provide the data necessary to issue a VAT invoice. The customer places an order by clicking "BUY NOW".
  3. In addition, the customer agrees to the storage and processing of personal data for the purpose of order fulfillment in accordance with the Personal Data Protection Act (Journal AT from 2014, pos. 1182),
  4. After accepting the order, the Store will confirm it by phone or e-mail. The confirmation of the order referred to in the previous sentence constitutes the conclusion of the contract in accordance with the provisions of the Civil Code.
  5. All prices given in the store are gross prices (including VAT) expressed in Polish zlotys (PLN).
  6. Binding for the parties to the transaction is the price visible next to the product at the time of placing the order by the customer. The price does not include delivery costs.
  7. The shop issues a VAT invoice or receipt. For this purpose, in the order form, provide the exact data necessary for the correct issuance of the sales document.
  8. The store may refuse to process the order in the case of:

a) incorrect or partial completion of the order form;

b) failure to make a transfer for the required amount within the specified period (7 business days);

  1. Shipping costs are given each time in the "Basket", and the Customer is informed about the final cost of the order before placing it.
  2. Orders are carried out on the territory of the Republic of Poland.
  3. The store reserves the right to withdraw some products from sale, change the prices of products and services, carry out and cancel promotional campaigns. However, the introduction of the above changes does not infringe the acquired rights. In the event of any changes, the Store will inform the Customers.

 

V. Payment and Delivery

  • The customer can choose one of the following payment methods:

a) PayPro S.AND (PayPro)  - an entity providing a service for Users, based in Poznań, ul. Pastelowa 8 (60-198), entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for Poznań Nowe Miasto and Wilda, 8. Commercial Division of the National Court Register, KRS number: 0000347935, NIP: 7792369887, share capital: PLN 5,476,300.00, entered into the register of payment institutions established by the Polish Financial Supervision Authority, KNF registration number: IP24/2014.
b) By transfer to a bank account: PKO BP: (PLN) PL 50 1020 2892 0000 5202 0843 8360 (EUR) PL 05 1020 2892 0000 5502 0873 3224
c) Through PayPal, operated by PayPal Inc. based in San Jose, California, United States of America.
d) Settlements of transactions withcredit cards and online payments are made by Centrum Rozliczeń Dotpay, run by Dotpay SA, ul. Wielicka 72, 30-552 Krakow, Poland.
e) Payment cards: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro

  1. Delivery depends on the availability of goods and takes from 0 to 5 working days.
  2. The store delivers parcels to the customer via In Post Sp. z o.o or DPD for international orders.
  3. Prices and terms of delivery of goods can be found at this LINK.
  4. The Store undertakes to deliver the product being the subject of the Sales Agreement without defects.
  5. If the Customer is not present at the address provided when placing the order as the delivery address, an employee of the supplier will leave a note or try to contact by phone to arrange the date on which the Customer will be present. If the ordered goods are returned to the Store by the supplier, the Store will contact the Customer by e-mail or telephone to set a new date and cost of delivery with the Customer.

 

VI. Withdrawal from the contract

  1. Each product purchased in our Store can be returned within 14 days from the date of receipt without giving any reason. To keep this deadline, it is enough to send a statement of withdrawal from the contract by letter or e-mail.
  2. As a rule, a natural person who is not a consumer and legal persons do not have the right to withdraw from the contract, unless otherwise agreed by the parties.
  3. In the event of withdrawal from a distance contract, the contract is considered invalid. Everything that the parties have provided should be returned unaltered, unless a change was necessary within the limits of normal management. The return should take place immediately, not later than within 14 days from the date of receipt by the Store of the declaration of withdrawal from the contract.
  4. The customer is responsible for any diminished value of the product resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the product.

  5. The consumer is not entitled to withdraw from a distance contract in relation to contracts:

a) for the provision of services, if the Store has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the service was performed by the Seller, he would lose the right to withdraw from the contract;

b) in which the price or remuneration depends on fluctuations in the financial market over which the Store has no control and which may occur before the deadline to withdraw from the contract;

c) in which the subject of the service is a non-prefabricated product, manufactured according to the consumer's specifications or serving to meet his individual needs;

d) in which the subject of the service is a perishable product or a product with a short shelf life;

e) in which the subject of the service is a product delivered in a sealed package, which cannot be returned after opening the package for health or hygiene reasons, if the package was opened after delivery;

f) in which the subject of the service are products which, due to their nature, are inseparably connected with other items after delivery;

g) in which the subject of the service are alcoholic beverages, the price of which was agreed upon the conclusion of the sales contract, and the delivery of which may take place only after 30 days and whose value depends on market fluctuations over which the Seller has no control;

h) in which the consumer explicitly requested that the Seller come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer, or supplies products other than spare parts necessary for the repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or products;

i) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;

j) supply of newspapers, periodicals or magazines, with the exception of a subscription contract;

k) conclusion by public auction;

l) the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering services, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service provision;

m) delivery of digital content that is not recorded on a tangible medium, if the service began with the express consent of the consumer before the deadline for withdrawing from the contract and after informing him by the Seller about the loss of the right to withdraw from the contract.

  1. We accept returns of purchased goods only in our store (proof of purchase must be attached, e.g. copy/original receipt, VAT invoice or payment confirmation or other proof of purchase provided by law).
  2. The purchased product should be returned to the address 30-504 Kraków, ul. Kalwaryjska 69/9
  3. The product returned by the Customer should be properly packaged to ensure that the shipment will not be damaged during transport.
  4. The customer bears the cost of returning the product.
  5. The refund of the amount resulting from the value of the products and the costs of their shipment to the Customer will take place within 14 days from the date of receipt of the Customer's statement of withdrawal from the contract. At the same time, the cheapest standard delivery method available in the Store will be returned. The refund will be made using the same payment method used by the Customer, unless the Customer agrees to other methods of return.
  6. The model withdrawal form can be found at http://sendfile.pl/pokaz/236061---wpw9.html

     

    VII. Complaints.

    1. Each product purchased in the Store is covered by the seller's warranty and is subject to exchange if:

    a) has defects (the Store is released from liability under the warranty if the Customer knew about the defect at the time of concluding the Sales Agreement);
    b) is inconsistent with the contract;
    c) has been damaged during delivery.

    1. The product covered by the complaint should be sent to the address 30-504 Kraków, ul. Kalwaryjska 69/9
    2. The store will respond to the customer's request immediately, no later than within 14 days. The response to the complaint will be sent to the address provided by the Customer or otherwise indicated by him.
    3. If the product has a defect, the Customer may:

    a) Submit a statement of price reduction or withdrawal from the Sales Agreement, unless the Store immediately and without unnecessary inconvenience to the Customer replaces the defective product with a defect-free one or removes the defects. This limitation does not apply if the product has already been replaced or repaired by the Store or the Store has failed to meet the obligation to replace a defect-free product or remove defects. The Customer may, instead of removing the defect proposed by the Store, request replacement of the product with a defect-free one, or instead of replacing the product, request removal of the defect, unless bringing the goods into compliance with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Store. When assessing excessive costs, the value of the product free of defects,

    , is taken into account

    b) Request replacement of the defective product with a defect-free one or removal of the defect. The store is obliged to replace the defective product with a defect-free product or remove the defect within a reasonable time, without undue inconvenience to the customer. The Store may refuse to satisfy the Customer's request if the introduction of the defective product into compliance with the Sales Agreement in the manner chosen by the Customer is impossible or would require excessive costs compared to other possible ways of bringing the defective product into compliance with the Sales Agreement. The costs of repair or replacement are borne by the Store.

    1. The customer (both Consumer and non-Consumer), who uses the rights arising from the warranty, is obliged to deliver the defective item to the address of the Store. In the case of a Customer who is a Consumer, the cost of delivery is covered by the Store.
    2. The Store is liable under the warranty if a physical defect is found within two years from the delivery of the Goods to the Customer. The right to submit a request to remove the defect or replace the Product with a defect-free one expires after one year, however, this period may not end before the expiry of the period specified in the first sentence. During this period, the Customer may withdraw from the Sales Agreement or submit a statement of price reduction due to a defect in the Products. If the Customer requested replacement of the Product with a defect-free one or removal of the defect, the deadline to withdraw from the Sales Agreement or submit a price reduction statement begins with the ineffective expiry of the deadline for replacing the Product or removing the defect.
    3. If the Store does not respond to the complaint within 14 days from the date of its receipt, it is considered that the complaint has been justified.
    4. Products sold by the Store may be covered by a warranty provided by the manufacturer or distributor of the Product.
    5. In the case of products covered by the guarantee, information about the existence and content of the guarantee is always presented on the Store's website.
    6. The template of the complaint form can be found at http://sendfile.pl/pokaz/236056---49mu.html

     

    VIII. Termination of the contract (does not apply to contracts/sales).

    1. Each party may terminate the contract for the provision of electronic services at any time and without giving any reason, preserving the rights acquired by the other party before the termination of the above contracts and provisions.
    2. A customer who is registered terminates the contract for the provision of electronic services by submitting an application to the Store to delete the Customer's account, using any means of remote communication, enabling the Store to read the Customer's declaration of will.
    3. The Store terminates the contract for the provision of electronic services by sending an appropriate declaration of will to the Customer to the e-mail address provided by the Customer when registering an account in the Store.

     

    IX. Changing the regulations.

    1. The store reserves the right to make changes to the Regulations. The changes come into force after 14 days from the date of their publication on the Store's website.
    2. In the event of changes to the Regulations, the changes made will be visible on the Store's website for 14 days, and each registered Customer will be informed by the Store by sending information about changes made to the Regulations to the e-mail address indicated by the Customer in the registration form.
    3. If the registered Customer does not accept the new content of the Regulations, he is obliged to notify the Store of this fact within 14 days from the date of notification of the change in the Regulations.
    4. Changes to the Regulations will not affect in any way the rights acquired by the Customer who is also a consumer and used the Online Store before the date of entry into force of the changes, in particular, changes to the Regulations will not affect orders already placed, concluded or performed Agreements.

     

    X. Final Provisions.

    1. In matters not covered by these regulations, the provisions of Polish law shall apply.
    2. Each customer may use out-of-court means of dealing with complaints and pursuing claims. In this regard, the customer has the option of using mediation. Lists of permanent mediators and existing mediation centers are made available and available thanks to the Presidents of the relevant District Courts.and made available by the Presidents of the relevant District Courts.
    3. The customer has the right to apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the customer and the store. Information on the rules and procedures for mediation conducted by the voivodship inspector of the Trade Inspection are available at the offices and on the websites of individual Voivodship Inspectorates of the Trade Inspection.
    4. The customer may obtain free assistance in resolving the dispute between the customer and the store, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks are consumer protection.
    5. TSklep strives to amicably settle disputes with the Consumer, in the event that this form fails, the court competent to settle disputes is the court having jurisdiction under applicable regulations.
    6. In the event of disputes between the Store and a natural person who is not a consumer or a legal person, the court competent for the place of business of the Store is the court with local jurisdiction due to the seat of the Store.

    The content of these regulations is valid from 01.07.2023.

    c) Through PayPal, operated by PayPal Inc. based in San Jose, California, United States of America.
    d) Settlements of transactions withcredit cards and online payments are made by Centrum Rozliczeń Dotpay, run by Dotpay SA, ul. Wielicka 72, 30-552 Krakow, Poland.
    e) Payment cards: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro
    1. Delivery depends on the availability of goods and takes from 0 to 5 working days.
    2. The store delivers parcels to the customer via Poczta Polska SA, In Post Sp. z o.o about or DPD.
    3. Prices and terms of delivery of goods can be found at this LINK.
    4. The Store undertakes to deliver the product being the subject of the Sales Agreement without defects.
    5. If the Customer is not present at the address provided when placing the order as the delivery address, an employee of the supplier will leave a note or attempt to contact by phone to arrange the date on which the Customer will be present. If the ordered goods are returned to the Store by the supplier, the Store will contact the Customer by e-mail or telephone to set a new date and cost of delivery with the Customer.

    VI. Withdrawal from the contract

    1. Each product purchased in our Store can be returned within 14 days from the date of receipt without giving any reason. To keep this deadline, it is enough to send a statement of withdrawal from the contract by letter or e-mail.
    2. As a rule, a natural person who is not a consumer and legal persons do not have the right to withdraw from the contract, unless the parties have agreed otherwise.
    3. In the event of withdrawal from a distance contract, the contract is considered invalid. Everything that the parties have provided should be returned unaltered, unless a change was necessary within the limits of normal management. The return should take place immediately, not later than within 14 days from the date of receipt by the Store of the declaration of withdrawal from the contract.
    4. The customer is responsible for any diminished value of the product resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the product.

    5. The consumer is not entitled to withdraw from a distance contract in relation to contracts:

    a) for the provision of services, if the Store has fully performed the service with the express consent of the consumer, who was informed before the provision of the service that after the service was performed by the Seller, he would lose the right to withdraw from the contract;

    b) in which the price or remuneration depends on fluctuations in the financial market over which the Store has no control and which may occur before the deadline to withdraw from the contract;

    c) in which the subject of the service is a non-prefabricated product, manufactured according to the consumer's specifications or serving to meet his individual needs;

    d) in which the subject of the service is a perishable product or a product with a short shelf life;

    e) in which the subject of the service is a product delivered in a sealed package, which cannot be returned after opening the package for health protection or hygiene reasons, if the package was opened after delivery;

    f) in which the subject of the service are products which, due to their nature, are inseparably connected with other items after delivery;

    g) in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the sales contract, and the delivery of which may take place only after 30 days and whose value depends on market fluctuations over which the Seller has no control;

    h) in which the consumer explicitly requested that the Seller come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer, or supplies products other than spare parts necessary for the repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or products;

    i) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;

    j) supply of newspapers, periodicals or magazines, with the exception of a subscription contract;

    k) conclusion by public auction;

    l) the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering services, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service provision;

    m) delivery of digital content that is not recorded on a tangible medium, if the service began with the express consent of the consumer before the deadline for withdrawing from the contract and after informing him by the Seller about the loss of the right to withdraw from the contract.

    1. We accept returns of purchased goods only in our store (you must attach proof of purchase, e.g. copy/original receipt, VAT invoice or payment confirmation or other proof of purchase provided by law).
    2. The purchased product should be returned to the address 30-504 Kraków, ul. Kalwaryjska 69/9
    3. The product returned by the Customer should be properly packaged to ensure that the shipment will not be damaged during transport.
    4. The customer bears the cost of returning the product.
    5. The refund of the amount resulting from the value of the products and the costs of their shipment to the Customer will take place within 14 days from the date of receipt of the Customer's statement of withdrawal from the contract. At the same time, the cheapest standard delivery method available in the Store will be returned. The refund will be made using the same payment method used by the Customer, unless the Customer agrees to other methods of return.
    6. A model withdrawal form can be found at http://sendfile.pl/pokaz/236061---wpw9.html

      VII. Complaints.

      1. Each product purchased in the Store is covered by the seller's warranty and is subject to exchange if:

      a) has defects (the Store is released from liability under the warranty if the Customer knew about the defect at the time of concluding the Sales Agreement);
      b) is inconsistent with the contract;
      c) has been damaged during delivery.

      1. The product covered by the complaint should be sent to the address 30-504 Kraków, ul. Kalwaryjska 69/9
      2. The store will respond to the customer's request immediately, no later than within 14 days. The response to the complaint will be sent to the address provided by the Customer or otherwise indicated by him.
      3. If the product has a defect, the Customer may:

      a) Submit a statement of price reduction or withdrawal from the Sales Agreement, unless the Store immediately and without unnecessary inconvenience for the Customer replaces the defective product with a defect-free one or removes the defects. This limitation does not apply if the product has already been replaced or repaired by the Store or the Store has failed to meet the obligation to replace a defect-free product or remove defects. The Customer may, instead of removing the defect proposed by the Store, request replacement of the product with a defect-free one, or instead of replacing the product, request removal of the defect, unless bringing the goods into compliance with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Store. When assessing excessive costs, the value of the product free of defects,

      , is taken into account

      b) Request replacement of the defective product with a defect-free product or removal of the defect. The store is obliged to replace the defective product with a defect-free product or remove the defect within a reasonable time, without undue inconvenience to the customer. The Store may refuse to satisfy the Customer's request if the introduction of the defective product into compliance with the Sales Agreement in the manner chosen by the Customer is impossible or would require excessive costs compared to other possible ways of bringing the defective product into compliance with the Sales Agreement. The costs of repair or replacement are borne by the Store.

      1. The customer (both Consumer and non-Consumer), who uses the rights arising from the warranty, is obliged to deliver the defective item to the address of the Store. In the case of a Customer who is a Consumer, the cost of delivery is covered by the Store.
      2. The Store is liable under the warranty if a physical defect is found within two years from the delivery of the Goods to the Customer. The right to submit a request to remove the defect or replace the Product with a defect-free one expires after one year, however, this period may not end before the expiry of the period specified in the first sentence. During this period, the Customer may withdraw from the Sales Agreement or submit a statement of price reduction due to a defect in the Products. If the Customer requested replacement of the Product with a defect-free one or removal of the defect, the deadline to withdraw from the Sales Agreement or submit a price reduction statement begins with the ineffective expiry of the deadline for replacing the Product or removing the defect.
      3. If the Store does not respond to the complaint within 14 days from the date of its receipt, the complaint is considered justified.
      4. Products sold by the Store may be covered by a warranty provided by the manufacturer or distributor of the Product.
      5. In the case of products covered by the guarantee, information about the existence and content of the guarantee is always presented on the Store's website.
      6. The template of the complaint form can be found at http://sendfile.pl/pokaz/236056---49mu.html

      VIII. Termination of the contract (does not apply to contracts/sales).

      1. Each party may terminate the contract for the provision of electronic services at any time and without giving any reason, preserving the rights acquired by the other party before the termination of the above contracts and provisions.
      2. A customer who is registered terminates the contract for the provision of electronic services by submitting an application to the Store to delete the Customer's account, using any means of remote communication, enabling the Store to read the Customer's declaration of will.
      3. The Store terminates the contract for the provision of electronic services by sending an appropriate declaration of will to the Customer to the e-mail address provided by the Customer when registering an account in the Store.

      IX. Changing the regulations.

      1. The store reserves the right to make changes to the Regulations. The changes come into force after 14 days from the date of their publication on the Store's website.
      2. In the event of changes to the Regulations, the changes made will be visible on the Store's website for 14 days, and each registered Customer will be informed by the Store by sending information about changes made to the Regulations to the e-mail address indicated by the Customer in the registration form.
      3. If a registered customer does not accept the new content of the Regulations, he is obliged to notify the Store of this fact within 14 days from the date of notification of the change in the Regulations.
      4. Changes in the Regulations will not affect in any way the rights acquired by the Customer who is also a consumer and used the Online Store before the date of entry into force of the changes, in particular, changes to the Regulations will not affect orders already placed, concluded or performed Agreements.

      X. Final Provisions.

      1. In matters not covered by these regulations, the provisions of Polish law shall apply.
      2. Each customer may use out-of-court methods of dealing with complaints and pursuing claims. In this regard, the customer has the option of using mediation. Lists of permanent mediators and existing mediation centers are made available and available thanks to the Presidents of the relevant District Courts.and made available by the Presidents of the relevant District Courts.
      3. The customer has the right to apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the customer and the store. Information on the rules and procedures for mediation conducted by the voivodship inspector of the Trade Inspection are available at the offices and on the websites of individual Voivodship Inspectorates of the Trade Inspection.
      4. The customer may obtain free assistance in resolving the dispute between the customer and the store, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks are consumer protection.
      5. TSklep strives to amicably settle disputes with the Consumer, in the event that this form fails, the court competent to settle disputes is the court having jurisdiction under applicable regulations.
      6. In the event of disputes between the Store and a natural person who is not a consumer or a legal person, the court competent for the place of business of the Store is the court with local jurisdiction due to the seat of the Store.

      The content of these regulations is valid from 01.07.2023.